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They did a great job of matching my natural hair color. But I need a much smaller package as I only have a horseshoe moustache. The sides of the horseshoe is white and this product coloured it perfectly but it made my moustache too dark. I would prefer this broken down into 4 applications so I don't waste so much.
Thomas - Thank you so much for sharing your feedback with us! We currently have one standard size of our Colorsmith Color Case, but I will be sure to pass your suggestion along to the appropriate people! We take our clients' feedback to heart and continue to improve our products each and every day.
Beard still mostly gray, if it's not darker next time that will be my last purchase.
William - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Partners in Color to resolve your concern. Please let us know if there is anything else we can do to help!
Gave it another try. Followed the instructions. Came out great, but color started coming out after a couple of days.
Donnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
The color looks great initially but only lasts two weeks. I will have to make some adjustments and see if it improves or lasts longer.
Andrew - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith 100% Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Not bad to use, a bit awkward the first time trying to read directions and work through the application simultaneously. Color was a good match for the non-grey hair, of which is about 85% of my head & facial hair. The grey head hair was colored well enough, definitely could notice the reduction of grey there. The (short, less than 1") beard not so much, still a good amount barely colored. Again, SOME reduction but far from the complete coverage promised. Not a terrible job, knocked a few years off the appearance, but not what was ordered.
Matthew - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Colorsmith 100% Color Satisfaction Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help!
Had a pretty bad allergy reaction with this product.
Dumas - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the Colorsmith Family, we wish you a quick recovery.
Small test failed horribly. Got skin allergy and swollen it badly . Added some pictures for the same in my profile.
Atulkuma - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. Upon reviewing your profile, we see that you have already worked with one of our Partners in Color to resolve your concern. On behalf of the Colorsmith Family, we wish you a quick recovery.
Color washes out after 2 days.
John - We’re sorry to hear that your hair color faded faster than you expected. All Colorsmith orders are backed by our Colorsmith 100% Color Satisfaction Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from Colorsmith with your next steps. We value your feedback, and truly appreciate this chance to get your color just right!
Please refund my payment! Your products is no good
Stanley - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Please return to original color
Patrick - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith 100% Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
